Every fee payment cycle brought the same predictable disaster.
Monday morning: 23 password reset emails. Tuesday afternoon: 41 more. Wednesday: The floodgates open—83 emails from parents who can't log in.
By Thursday, your admin team has processed 147 password resets. Each one manual. Each one time-consuming. Each one pulling staff away from actual important work.
And the fee deadline is still three days away.
This was life at The Green Acres Academy—until they decided enough was enough.
"We dreaded fee deadlines," an admin team member confessed. "We knew what was coming. The email flood. The phone calls. Parents getting frustrated with us because they couldn't log in. And we couldn't blame them—the system was terrible."
The old system did not even have an automated password reset process!
But password resets were just the visible problem.
Behind the scenes, the fee payment gateway would randomly stop talking to the school's system. Money would bounce back to parents' accounts, but school records still showed "Paid."
Cue hours of manual reconciliation work. Confused parents. Accounting nightmares. Month-end closing that felt like solving a jigsaw puzzle with missing pieces.
"We weren't supporting education," one team member said quietly. "We were running a password recovery service."
Fee payment deadline arrived after the Unity migration.
The admin team steeled themselves for the password reset avalanche.
It never came.
The new system used mobile numbers and OTPs. Parents just... logged in. No passwords to remember. No emails to reset. No frustrated calls.
"That first fee cycle with the new system," an admin team member recalled, "I kept waiting for the chaos. It didn't come. I had TIME. Actual time to do my job."
Automated payment gateway integration eliminated reconciliation nightmares. Unique payment links for specific fees (picnics, events) with instant dashboard updates. Real-time payment tracking showed exactly who paid and who didn't—no manual checking required.
"That feeling of not dreading fee deadline?" one staff member smiled. "That's what freedom feels like."
Is your admin team drowning in password resets?
Are fee cycles a recurring nightmare? Is manual reconciliation eating your time? Are your staff becoming technical support instead of doing their actual jobs?
There's a better way. And it's simpler than you think.
📅 See how Unity automates admin workflows: unityedu.ai
📧 Tell me about your admin challenges: Reply to this email
🎥 Watch admin staff describe their transformation: